- Does Schmidt's description of
the Google Culture make sense to you?
In a way the Google culture is one of
the best business culture atmosphere’s that I have heard of to this day. If you
want to have a business which thrives on creativity than these are the types of
norms which a business manager needs to put into place. I have noticed that
there are many articles that talk about how America’s educational system is not
as strong compared to many other countries, apparently our math and science
scores are not where they need to be.
Although this might be true I believe that there
is something different which makes American Businesses so special; this quality
which I speak of is the ability to spark creativity and promote it at the
workplace. At Google they hire people that are able to work on their own and
they give them that freedom which they need to exercise this creativity. The
more we treat humans like robots and micro manage them the less creativity we
will see among employees.
- Is this a reasonable way to view
the work that most people are doing in your workplace?
I believe that at my job this behavior
is encouraged to a certain degree, my line of work is a bit different because
it is heavily regulated by rules and regulations to assure the safety of
others. Although my work does follow strict guidelines I am also given the freedom
to bend those rules as much as possible in a legal way to be creative and come
up with the greatest solution. I believe that as Americans this is a trait
which we are taught from a young age. Bending the rules and flirting right on
the edge of our regulations is what makes American companies so creative and
profitable.
- As a leader, does it take
courage to have and to implement this point of view?
Hovering just outside of the norm
does take a lot of courage, as a leader we are supposed to set the example for
our subordinates. Sometimes being different does not go too well with your
typical business model, leaders are judged on the way that culture at their
business is carried out. Many times we have to go against the grain if we are
to come up with something that is truly special. Items which people consider
special are usually items which no one has ever thought of before, items which
make life easier by introducing new ideas.
- Could this approach backfire?
Allowing this much freedom requires a
lot of responsibility and special employees to be able to wield this type of
freedom and use it for the better. Many times employees will use this new found
freedom and use it to be unproductive, as Eric Schmidt said “they look for
employees which can work productively on their own”. This is an important trait
because Google can only allow this type of freedom to their employees to be
creative if they are responsible enough to handle it. If it becomes a situation
where minimal productivity is found in the work area then this type of approach
to business will definitely back fire.
- What can you take away from this
exercise to immediately use in your career?
I think that I will take away the value
of giving subordinates the freedom and space they need to create something
amazing. This is something which is contrary to a prior leadership style which
I experienced in the military that consisted of micromanaging and keeping a “tight
leash” on those below your rank. I would definitely like to have a culture at
my work place which lets people feel relaxed and ready to be a part of the
company. For this to exist I need to hire the right people that want to create
an amazing work culture with me, like minded individuals who believe in the
fact that creativity is important for every organization to succeed.
Reference:
Schmidt, E. (2011).
Eric Schmidt on Business Culture, Technology, and Social Issues.
[Review of the online video,
produced by McKinley and Company].
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