Frame
Blindness, this most likely occurs a lot more often than most people would believe.
To have frame blindness means that you are most likely not seeing yourself or
your organization how others are viewing you. This can lead to catastrophic
failure, to not see what you are doing wrong with your organization is the true
meaning behind frame blindness. When an executive thinks that there work is
complete and is overconfident with their work this can lead to an organizations
growth stalling.
What I am
taking from this week’s reading is that according to the “Wharton” text we need
to continue to understand that our organization always has room for growth and
it can sometimes be good to never feel like you work is complete. I have seen
it all too often in my life when people who are over confident usually end up losing
because they cannot see their flaws or they lack the ability to ask for someone
else’s opinion.
Fortunately
for us; Wharton’s text on making decisions comes with a solution to this
problem which we call “frame blindness”. There is a way of managing these
frames to avoid the “traps” of frame blindness, for us to manage these frames
we need to take a step back and understand that we must analyze our own work
from time to time. To avoid these traps one step which we must take as leaders
is to see the frame by conducting a frame
audit. As I mentioned before this is when we take a step back and create a
picture to see our frame, I see it as a critical thinking session on paper.
If we can surface our frames than we
can understand the elements, the important features and the optional features
of our frame. Taking the time to create an illustration of our frame will put
our ideas and our work into perspective. I recall a time when I was a lot
younger and I was going through an intense air traffic control school in the
military. I had eight hours a day of air traffic control being crammed into my
brain for ten straight weeks, it was a very tough school with a test each week
which decided rather or not you would be able to advance each week. I knew that
I needed to create a strategy so I made a chart that would surface my frames
and present my different challenges visually. Creating this chart helped me
organize my thoughts, find what was important for me and then put my plan into
action.
Creating this frame audit helped me
in many different ways, this frame audit also helped me Identify and change inadequate frames. Not only did presenting my
work see what I was doing right, it also helped me see what I was doing wrong;
by seeing what I am doing wrong I am avoiding the trap of running into overconfidence and the illusion of
completeness. I feel that many times I am lucky in life, I feel this way
because it is easy for me to see and admit to my mistakes. This has not been an
issue with me I can remember many times in life where I have been put in charge
of a situation and I still ask for the opinions of my subordinates. At my job I
am in a unique situation because my title has given me the opportunity to be in
charge of people that might have been working for the company since I was in diapers.
I do understand that I am in charge but I am also able to lower my pride and
ask the opinion who has been working in the field for a much longer time than
me. If we can identify and change
inadequate frames than we are avoiding many of the traps which people in charge can fall into.
The most important step to avoiding
frame traps in my opinion is to master
techniques for reframing. When I left for boot camp at the age of eighteen
I was thrown into a world which I did not understand; I know that the first
couple of weeks of boot camp are meant to break me down. After boot camp was
done I then understood that I was broken down to the core and the remolded to
become the person that I am today. This is what we need to do when reframing,
we need to find the good and the bad in the work which we are doing and then
master the technique of reframing ourselves and our work.
When I think about what this exercise
has taught me about myself I think about what has made me who I am. As I
mentioned before I am not the type of person who is not overconfident or blind
to my mistakes. I usually am the first one to admit when I have done something
wrong and I am always looking to hear the opinions of others. Some might see
this as a weakness but I see it as a strength, I am constantly challenging myself
and trying to improve myself as a person and a leader. Every year I have
improved myself and my goal is to never have the illusion of feeling like my
work is complete.
Reference
Hooch, S., & Keunruther, H. (2001). Reflective Versus
Expedient Decision Making: Views From East and West. In Making Decesions
(1 st ed., Vol. 1, p. 109). Hoboken: John Wiley and Sons.
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